Terms of service

Terms of Service

Effective Date: August 30, 2026

Welcome to Kitten & Lamb. These Terms of Service ("Terms") govern your use of www.kittenandlamb.com and your purchase of products from our store.

By using our website or placing an order, you agree to these Terms.

1. General

Kitten & Lamb operates this online store and website.

Throughout the website, the terms "we," "us," and "our" refer to Kitten & Lamb.

By visiting our website or purchasing products from us, you agree to comply with these Terms and any policies referenced within them.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, pricing, availability, and other information displayed on our website are accurate.

However, product packaging, colors, appearance, or other details may vary slightly from photographs shown online.

We reserve the right to:

  • Modify product descriptions
  • Update product information
  • Change prices
  • Limit quantities
  • Discontinue products
  • Correct errors
  • Change product availability

3. Product Information and Personal-Care Use

Our products are intended for their stated personal-care purposes.

Customers should review product labels, ingredients, directions, and warnings before use.

Kitten & Lamb products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

If you or your child has a known allergy, medical condition, or particular sensitivity, review the complete ingredient list and consult an appropriate healthcare professional when necessary.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to refuse, cancel, or limit an order where appropriate, including in cases involving suspected fraud, pricing errors, inventory limitations, or other legitimate business reasons.

If we cancel an order after payment has been received, we will issue an appropriate refund.

5. Pricing

Prices displayed on the website are subject to change without notice.

We reserve the right to correct pricing errors. If a product has been purchased at an incorrect price due to an obvious error, we may contact you regarding the order or cancel the order and provide a refund.

6. Payments

Payments are processed through available payment providers at checkout.

By submitting payment information, you represent that you are authorized to use the payment method provided.

7. Shipping

Kitten & Lamb currently offers free shipping.

Orders are generally processed within 1 business day.

Delivery times may vary depending on destination, carrier, customs procedures, weather, holidays, and other circumstances outside our control.

For international orders, customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country where applicable.

8. Returns and Refunds

Returns are governed by our Return & Refund Policy.

Our standard return period is 30 days, and products must be unopened and unused unless applicable law provides otherwise.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Introduce malicious software
  • Access areas of the website without authorization
  • Copy or misuse website content
  • Engage in fraudulent transactions
  • Use the website in a way that could damage our business or customers

10. Intellectual Property

All content on the Kitten & Lamb website, including logos, text, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to Kitten & Lamb unless otherwise indicated.

You may not reproduce, distribute, modify, or commercially exploit our content without written permission.

11. Third-Party Services

Our website may use third-party services and applications that assist with payments, analytics, shipping, marketing, customer service, and other functions.

Your use of certain third-party services may also be subject to those providers' own terms and policies.

12. Disclaimer

To the fullest extent permitted by applicable law, Kitten & Lamb does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable consumer-protection laws.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Kitten & Lamb will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by law.

14. Governing Law

These Terms are governed by the laws applicable in the State of Oklahoma, United States, except where mandatory consumer-protection laws of another jurisdiction apply.

15. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on our website with a revised effective date.

16. Contact

Questions about these Terms can be submitted through our Contact Us page.

Kitten & Lamb
53 Northwest Expy, #223
Oklahoma City, OK 73132
United States