Privacy policy

Privacy Policy

Effective Date: August 30, 2026

Kitten & Lamb ("Kitten & Lamb," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, or communicating with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from www.kittenandlamb.com.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number, when provided
  • Payment and transaction information
  • Order details and purchase history
  • Information you provide through our contact form
  • Information you provide when creating an account
  • Device, browser, IP address, and website usage information
  • Information collected through cookies and similar technologies

Payment information is processed through our payment providers. Kitten & Lamb does not ordinarily have access to your complete payment card number.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Ship products
  • Provide order confirmations and updates
  • Respond to customer-service inquiries
  • Process returns, refunds, and exchanges
  • Maintain and improve our website
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal obligations
  • Provide marketing communications where permitted and where you have provided appropriate consent
  • Understand how customers use our website and improve our products and services

3. Shopify

Our store is hosted and operated using Shopify. Shopify provides the ecommerce infrastructure that allows us to sell products, process orders, and provide certain website and commerce services.

Your information may be processed by Shopify and other service providers that support our store.

For more information about how Shopify handles personal information, customers may review Shopify's privacy practices.

4. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, understand website traffic, improve our services, and provide relevant marketing where permitted.

You may be able to control cookies through your browser and, where applicable, through our website's privacy settings.

5. Sharing Personal Information

We may share personal information with trusted service providers when necessary to operate our business, including providers involved in:

  • Ecommerce and website hosting
  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Customer support
  • Fraud prevention
  • Analytics
  • Marketing and advertising

We may also disclose information when required by law, legal process, court order, or governmental authority, or when necessary to protect the rights, property, or safety of Kitten & Lamb, our customers, or others.

We do not sell your personal information for money.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal and accounting obligations.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including rights to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your personal information is used or shared
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact Kitten & Lamb through our Contact Us page.

We may need to verify your identity before completing certain requests.

8. Marketing Communications

If you subscribe to marketing communications from Kitten & Lamb, you may receive information about products, promotions, or other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication.

9. Children's Privacy

Our products are intended for parents, guardians, and other adults purchasing products for babies and children. We do not knowingly collect personal information directly from children under the age of 13 for the purpose of making purchases or creating customer accounts.

If you believe a child has provided personal information to us, please contact us through our Contact Us page.

10. International Customers

Because Kitten & Lamb ships internationally, your personal information may be processed in countries other than the country where you live. Where required by applicable law, we will take appropriate steps regarding international transfers and data protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or legal obligations.

When we make changes, we will update the effective date at the beginning of this policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact Kitten & Lamb through our Contact Us page:

Kitten & Lamb
5830 Northwest Expressway, #223
Oklahoma City, OK 73132

Website: www.kittenandlamb.com