Shipping policy

Shipping Policy

Effective Date: August 30, 2026

Kitten & Lamb ships products to customers around the world.

Free shipping is currently offered on Kitten & Lamb orders.

Shipping availability may vary by destination.

Orders are generally processed and prepared for shipment within 1 business day after the order is successfully placed.

Orders placed on weekends or holidays may begin processing on the next business day.

Delivery times vary depending on:

Because Kitten & Lamb ships internationally, delivery estimates are not guaranteed unless specifically stated at checkout.

Kitten & Lamb ships internationally.

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.

These charges are determined by the destination country's authorities and are generally outside Kitten & Lamb's control.

International orders may be delayed while being processed by customs.

Kitten & Lamb is not responsible for delays caused by customs authorities.

Customers are responsible for providing accurate shipping information and complying with applicable import requirements.

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because an incorrect or incomplete address was provided, additional shipping arrangements or costs may apply.

If your package appears to be lost, delayed, or damaged, please contact Kitten & Lamb through our Contact Us page.

Please provide your order number and any relevant delivery information.

We will review the issue and work with the shipping carrier where appropriate.

Any delivery estimate shown at checkout or provided after purchase is an estimate rather than a guarantee.

Unexpected delays may occur due to circumstances outside our control.

For shipping questions, please contact Kitten & Lamb through our Contact Us page.

Kitten & Lamb
5830 Northwest Expressway, #223
Oklahoma City, OK 73132